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Where Pets Feel at Home
From restful sleep to relaxed play, our products are designed to support a calm, happy life at home for both pets and their people.
Why Choose Pepper Pet?
Every product we carry is thoughtfully selected for comfort, durability, and everyday practicality.
We focus on simple designs, quality materials, and pieces pets naturally gravitate toward, so you can feel confident in what you bring into your home.
General FAQs
What is Pepper Pet?
What is Pepper Pet?
Pepper Pet is a pet comfort brand offering thoughtfully selected essentials designed to support everyday comfort and wellbeing for dogs and cats.
What products does Pepper Pet offer?
What products does Pepper Pet offer?
We offer a curated range of pet essentials including cozy beds, interactive toys, travel accessories, and many more items designed for comfort and quality.
How is Pepper Pet different from other pet brands?
How is Pepper Pet different from other pet brands?
Pepper Pet focuses on comfort-first designs chosen by pet owners, for pet owners, with a high quality selection that blends into your home and supports pets’ daily routines.
What is your return policy?
What is your return policy?
We offer a 30-day return window from the date you receive your order. For more details, please see our Return Policy.
How do I initiate a return?
How do I initiate a return?
To begin a return, simply contact our support team at info@pepperpet.com. We’ll guide you through the steps to send back your item.
What if my item arrives damaged or defective?
What if my item arrives damaged or defective?
If your item arrives damaged or defective, contact us right away so we can make it right - including arranging a replacement or refund where appropriate.
How long does shipping take?
How long does shipping take?
Orders are usually delivered within 7 - 10 business days. For more details, please see our Shipping Policy.
Do you offer free shipping?
Do you offer free shipping?
Yes! Pepper Pet offers free and fast shipping (details shown at checkout).
Where do you ship?
Where do you ship?
We currently ship within Canada only.
How do I get in touch with Pepper Pet?
How do I get in touch with Pepper Pet?
If you have questions about your order, products, shipping, or returns, you can email us at info@pepperpet.com or call us at +1 (647) 792-6237.